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Please read these important notes before submitting:
* You MUST have a current Support Package to use this system
* To renew your support subscription please click
here
* Be sure to enter your Order Number with your issue as this helps us locate your account and respond to your query.
* Only one issue per ticket, please.
* Be as specific as possible in your request and include specific details of any failure. This will help us to be speedy and accurate in our response!
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To connect to a technician for a remote support session, you require a 6 digit PIN code. This will be given to you if our support team need to connect to your machine to resolve your issue.
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